Have a question about your order, sizing, shipping, returns or a product? We are here to help you shop plus-size and curvy fashion with more confidence.
Customer support
Email: hi@plussizez.com
Support hours:
Monday–Sunday: 10 a.m.–7 p.m. (GMT+1)
Messages received outside support hours will be answered on the next available business day.
Business correspondence address
16000 Ventura Blvd
Encino, CA 91436
USA
What can we help with?
- Orders and delivery: order status, tracking and delivery questions.
- Sizing and products: help comparing measurements, fit notes and product details.
- Returns and refunds: return requests and refund questions.
- Damaged or incorrect items: problems with an order after delivery.
- Payments: payment questions or checkout issues.
- General questions: anything else about PlusSizeZ.
Before contacting us
For an existing order, include your order number. For sizing questions, include the product name or product link so we can give more useful guidance.